Privacy Policy – InterMD
Last updated: July 29, 2025
1. General Information
This Privacy Policy describes how INTERMD S.A.S., hereinafter referred to as “the Company”, collects, uses, stores, and protects the personal data of its users, in compliance with Colombian law, the General Data Protection Regulation (GDPR) of the European Union, and the California Consumer Privacy Act (CCPA), to the extent applicable.
Company Details:
- Legal Name: INTERMD S.A.
- RUC: 2319491-1-792731 D.V.: 7
- Address: PUNTA PACIFICA, PANAMA
- Phone: 66689007
- Email: nbeitia@arrocha.com.pa
- Registration No.: 2319491-1-792731 D.V.: 7
- Registration Date: 22/01/2013
By accessing and using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
a. Personally Identifiable Information (PII):
- Full name
- Email address
- Phone number
- Residential address
- Medical information (when necessary for the provision of medical services, with explicit consent)
- Nationality and passport details (for international patients)
b. Non-Personal Information:
- Technical data such as IP address, browser type, pages visited, and time spent on the site
3. Purposes of Data Processing
Your personal data will be processed for the following purposes:
- To provide contracted medical tourism services and related health services
- To schedule medical, dental, or surgical appointments
- To respond to inquiries, complaints, or claims
- To conduct market research, statistics, and service improvements
- To comply with legal, accounting, and tax obligations
- To send promotional communications, with prior consent
4. Legal Basis for Processing
For EU Residents (GDPR):
The legal basis for processing your data may include:
- Execution of a contract
- Explicit consent
- Legitimate interest
- Compliance with legal obligations
For California Residents (CCPA):
Consumers have the right to know what information we collect, why we collect it, and with whom it is shared. Users may:
- Request access to their personal data
- Request deletion of their personal data
- Opt out of the sale of their personal data (if applicable)
5. Data Subject Rights
Data subjects may exercise the following rights:
- Access their personal data
- Correct inaccurate data
- Request deletion of their data
- Withdraw previously granted consent
- Object to data processing
- Request data portability (when applicable)
Requests may be sent to: [Insert your official contact email]
6. International Data Transfers
INTERMD S.A.S. may transfer personal data to third parties located outside of Colombia, including countries that may not provide an adequate level of data protection according to local legislation. In such cases, contractual and technical safeguards will be implemented to ensure data security, in accordance with the GDPR and other applicable regulations.
7. Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and contractual obligations.
8. Data Security
We implement appropriate technical, administrative, and organizational measures to protect your personal data from loss, misuse, unauthorized access, or improper disclosure.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings or our cookie notice.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
11. Changes to this Policy
INTERMD S.A reserves the right to modify this policy at any time. Updates will be published on this website and will take effect upon publication.
12. Contact
To exercise your rights or for questions related to data processing, you may contact us:
- Email: intermd.global@gmail.com
- Phone: +57 316 5381711
- Address: Chipichape Shopping Mall, Av. 6D Nte. #36N-18, Cali, Valle del Cauca, Colombia