Journey Map for Comprehensive International Patient Care

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Pre-Arrival

  • Initial Contact: Welcome video call to explain the procedure, answer questions, and establish a personalized connection.
  • Document Submission: Welcome letter, hotel and transportation confirmations, patient profile, Case Manager photo, FAQs, and pre-treatment recommendations.
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Arrival

  • Airport Reception: A team member greets the patient and accompanies them to the hotel.
  • Hotel Check-In: Delivery of the welcome letter, appointment card, patient rights and duties, and informational brochures in English and Spanish.
  • Initial Orientation: Brief tour of the hotel and medical facilities to familiarize the patient with the environment.
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Treatment

  • Medical Center Tour: Introduction to the medical team and assigned Case Manager.
  • Treatment Explanation: Detailed breakdown of the procedure and post-operative follow-up plan.
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Discharge

  • Final Documentation: Delivery of flight tickets, airport health clearance letter, and medical records in Spanish and English.
  • Airport Assistance: Support during check-in and accompaniment to the boarding area to ensure a smooth process.
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Follow-Up

  • Initial Post-Procedure Contact: Follow-up the next day to check on the patient’s condition.
  • Additional Follow-Ups: Scheduled check-ins one week, one month, and three months later to monitor recovery and address any concerns.

Did you know in Cali, Colombia with InterMD you can get world-class medical treatments for HALF the price of other countries? In this video, I reveal EVERYTHING InterMD (Colombia’s #1 medical tourism partner) offers… and why our patients never regret their decision.

WHAT YOU’LL LEARN?

What is InterMD? High-quality international medical care in Cali partner
Available treatments: Ranging from smile design and cosmetic surgery to advanced medical procedures—all performed by certified specialists.
✅ Costs vs. other countries (Save up to 50%).
✅ The all-inclusive package nobody tells you about (and how to use it!).
Your luxury hotel stay (yes, it’s included!).
Is it safe? Real patient testimonials.