Journey Map for Comprehensive International Patient Care


Pre-Arrival
- Initial Contact: Welcome video call to explain the procedure, answer questions, and establish a personalized connection.
- Document Submission: Welcome letter, hotel and transportation confirmations, patient profile, Case Manager photo, FAQs, and pre-treatment recommendations.

Arrival
- Airport Reception: A team member greets the patient and accompanies them to the hotel.
- Hotel Check-In: Delivery of the welcome letter, appointment card, patient rights and duties, and informational brochures in English and Spanish.
- Initial Orientation: Brief tour of the hotel and medical facilities to familiarize the patient with the environment.

Treatment
- Medical Center Tour: Introduction to the medical team and assigned Case Manager.
- Treatment Explanation: Detailed breakdown of the procedure and post-operative follow-up plan.

Discharge
- Final Documentation: Delivery of flight tickets, airport health clearance letter, and medical records in Spanish and English.
- Airport Assistance: Support during check-in and accompaniment to the boarding area to ensure a smooth process.

Follow-Up
- Initial Post-Procedure Contact: Follow-up the next day to check on the patient’s condition.
- Additional Follow-Ups: Scheduled check-ins one week, one month, and three months later to monitor recovery and address any concerns.
Did you know in Cali, Colombia with InterMD you can get world-class medical treatments for HALF the price of other countries? In this video, I reveal EVERYTHING InterMD (Colombia’s #1 medical tourism partner) offers… and why our patients never regret their decision.
WHAT YOU’LL LEARN?
✅ What is InterMD? High-quality international medical care in Cali partner
✅ Available treatments: Ranging from smile design and cosmetic surgery to advanced medical procedures—all performed by certified specialists.
✅ Costs vs. other countries (Save up to 50%).
✅ The all-inclusive package nobody tells you about (and how to use it!).
✅ Your luxury hotel stay (yes, it’s included!).
✅ Is it safe? Real patient testimonials.